Shipping Information
Everything you need to know about getting your paw-sitive goodies.
Domestic Shipping
We offer several shipping options within Australia to meet your needs. Currently, our shop is in soft-opening phase, everything is pre-order and will take longer time — up to three to four extra weeks for shipping. Thank you for your patience. Please see below for details:
Standard Shipping: 3–7 business days, AUD 10
Express Shipping: 2–3 business days, AUD 15
Free Shipping: On orders over AUD 75
International Shipping
We ship to many countries worldwide via Australia Post. Standard international shipping is free on orders over AUD 100. Express shipping is available at a surcharge. Customs duties and taxes may apply upon delivery and are the responsibility of the recipient.
| Zone | Standard | Express |
|---|---|---|
| Zone 1 — New Zealand | AUD 26.40 | AUD 43.40 |
| Zone 2 — Asia Pacific | AUD 38.15 | AUD 55.15 |
| Zone 3 — US & Canada | AUD 42.20 | AUD 59.20 |
| Zone 4 — UK & Europe | AUD 48.30 | AUD 65.30 |
| Zone 5 — Rest of World | AUD 60.50 | AUD 77.50 |
Free Standard Shipping: On international orders over AUD 100
Express surcharge when free standard applies: express rate minus standard rate
Estimated Delivery Times
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your patience and understanding.
Frequently Asked Questions
You'll receive a tracking number via email once your order has shipped. You can use this number to track your package's progress on the carrier's website. If you have an account, you can also view tracking information in your order history.